Dave M
Well-known member
I have recently returned from a weeks stay at the Haven site at perran sands & feel I have to write to to inform others about the appalling standards on the touring facilaties on that site. I have camped all over the country in many different types of campsite over the last 15 years & have never been subjected to such poor standards of general hygiene & maintenance. The toilet & shower block was disgusting with deep ingrained dirt & very limited cleaning. After 2 nights stay (and the same dirty used cotton buds remaining untouched on a shelf in the shower) we were greated by a sign informing us the block was closed all day for a deep clean. My family were pleased to see something was being done & looked forward to using the clean toilets & shower. When the block reopened later that evening we went to use them only to find they had only been mopped at the very most. Worse still the thick brown dirt & used cotton buds remained untouched for the remaining five days of our stay. The campsite was by far the most expensive site I have ever stayed at, but unfortunetly the sites standards do not match. My family were really looking forward to our first ever stay at a Haven site, but instead spent all week planning other places where we could use toilet & shower facility's as we found the sites too dirty too use. I feel that the problem is not just about cleaning, but the managements overall running of the site. It is plainly obvious these areas are never checked as the dirt & ingrained grime does not build up to this kind of level overnight.