- Joined
- Apr 22, 2012
- Messages
- 2,227
- Reaction score
- 223
- Location
- Dorset
- Year of Your Van(s)
- 1971
- Van Type
- Dormobile
This winter the engine was coming out for a new rear main oil seal.
So I thought I would treat Boris to a new set of uprated leads and at the same time order them in blue.
Ordered them and when they arrived and I went to measure them :evil: :evil: :evil: Wrong size.
On the phone ............whats the story. I got a set of type 4 leads in place of type 2.
Now this as it turned out was neither my fault or the suppliers.
The main reason for the write up is the service I received to fix the problem.
OUTSTANDING and in this day and age. :shock: :shock: :shock:
Posted wrong ones back including a little for postage and the new ones arrived pronto.
Considering the chap is a one man band , fantastic service all round. Phone manner
and very pleasant to talk to and very understanding. Not sure if anybody has dealt with him before.
I did look through the site but found nothing. I am not affiliated or gaining anything from this
write up, just thought one good deed deserved another.
(mods please move if in wrong place)
So I thought I would treat Boris to a new set of uprated leads and at the same time order them in blue.
Ordered them and when they arrived and I went to measure them :evil: :evil: :evil: Wrong size.
On the phone ............whats the story. I got a set of type 4 leads in place of type 2.
Now this as it turned out was neither my fault or the suppliers.
The main reason for the write up is the service I received to fix the problem.
OUTSTANDING and in this day and age. :shock: :shock: :shock:
Posted wrong ones back including a little for postage and the new ones arrived pronto.
Considering the chap is a one man band , fantastic service all round. Phone manner
and very pleasant to talk to and very understanding. Not sure if anybody has dealt with him before.
I did look through the site but found nothing. I am not affiliated or gaining anything from this
write up, just thought one good deed deserved another.
(mods please move if in wrong place)