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EarlyBay Forums
Traders - Services / Group Buys
EarlyBay.com Discount at Cool Air
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<blockquote data-quote="Marriedblonde" data-source="post: 362601" data-attributes="member: 17373"><p>Finally got round to making use of my discount with Cool air...</p><p></p><p>Ordered some disc brakes and a couple of other bits. The brakes are on back order so I dropped them a line. Got a reply within about 20 minutes and the usual uyer we are getting an order sometime (you would be amazed how ofthen that happens - as if they dont want your order). Straight away they offered if I wanted to find out stock levels and if the had them would I like them shipped straight from germany to my home.</p><p></p><p>As I wanted a few more bits I phoned them. I had been dealing with a gent called christian via email. Someone else answered the phoned, took my details and passed me through. Christian had started to get my online order up in front of him so knew what I was after whilst I was being transferred. A very minor point but shows they know about customer service.</p><p></p><p>The other little nicety. They gave me a the 10% discount on a few other bits that weren't discounted online (there's not enough margin for it to be worth while) but as I was spending a few quid they did it accross the order.</p><p></p><p>So if anyone is after some stuff for their bus with a little bit of a discount get in touch. </p><p></p><p>Its the little things that count and they seem to actually want you make sure you are happy with what you are buying.</p></blockquote><p></p>
[QUOTE="Marriedblonde, post: 362601, member: 17373"] Finally got round to making use of my discount with Cool air... Ordered some disc brakes and a couple of other bits. The brakes are on back order so I dropped them a line. Got a reply within about 20 minutes and the usual uyer we are getting an order sometime (you would be amazed how ofthen that happens - as if they dont want your order). Straight away they offered if I wanted to find out stock levels and if the had them would I like them shipped straight from germany to my home. As I wanted a few more bits I phoned them. I had been dealing with a gent called christian via email. Someone else answered the phoned, took my details and passed me through. Christian had started to get my online order up in front of him so knew what I was after whilst I was being transferred. A very minor point but shows they know about customer service. The other little nicety. They gave me a the 10% discount on a few other bits that weren't discounted online (there's not enough margin for it to be worth while) but as I was spending a few quid they did it accross the order. So if anyone is after some stuff for their bus with a little bit of a discount get in touch. Its the little things that count and they seem to actually want you make sure you are happy with what you are buying. [/QUOTE]
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EarlyBay Forums
Traders - Services / Group Buys
EarlyBay.com Discount at Cool Air
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